Shipping policy

Shipping Policy

Last Updated: September 17, 2026

At Easy Life, we want your shopping experience to be simple, convenient, and stress-free. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.

Please note that orders may take additional time to process during holidays, promotional periods, or periods of unusually high order volume.

2. Shipping Times

Estimated delivery times depend on your shipping destination and the shipping method available at checkout.

Typical delivery time:

Standard Shipping: 7–20 business days

Delivery estimates do not include order-processing time.

Please understand that delivery times are estimates and are not guaranteed. Delays may occur because of customs processing, carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

3. Shipping Costs

Shipping charges are displayed at checkout before you complete your purchase.

From time to time, Easy Life may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly displayed on our website or at checkout.

4. Order Tracking

When tracking information is available, we will send it to the email address provided when placing your order.

Tracking information may take several days to become active after the order has been shipped.

If your tracking information has not updated for several days, please allow additional time for the carrier to update its system before contacting us.

5. International Shipping

We may ship products to selected countries and regions.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility.

Customs policies and fees vary by country, and Easy Life cannot control or predict these charges.

6. Incorrect Shipping Address

Please carefully check your shipping information before completing your order.

If you provide an incorrect or incomplete address, contact us as soon as possible at menzcommerce@gmail.comOnce an order has been shipped, we may not be able to change the delivery address.

Easy Life is not responsible for packages delivered to an incorrect address provided by the customer.

7. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is handled by the carrier.

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the carrier.

If your package is delayed or appears to be lost, contact us at menzcommerce@gmail.com with your order number and tracking information so we can help investigate.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Send us:

Your order number
Photos of the damaged package
Photos of the damaged product
A brief description of the problem

We will review your claim and work with you to find an appropriate solution according to our Refund & Return Policy.

9. Multiple Products in One Order

If you purchase multiple products in the same order, your items may be shipped separately.

This can happen because products may be fulfilled from different suppliers or fulfillment locations.

You may therefore receive multiple packages for a single order.

10. Shipping Restrictions

Some products may not be available for delivery to certain countries or locations due to carrier restrictions, customs regulations, supplier limitations, or other applicable requirements.

If we are unable to ship your order to your selected destination, we will contact you and provide an appropriate resolution.